Last updated: September 2026

Shipping Within Australia

Toey currently ships Australia-wide.

We offer standard shipping, with shipping costs calculated at checkout based on your delivery location.

Delivery Timeframes

Orders are generally expected to arrive within 5–7 business days, depending on your location.

Delivery timeframes are estimates and may vary due to circumstances outside our control, including carrier delays, public holidays, weather and other delivery disruptions.

Order Processing

Orders will be processed for dispatch after payment has been successfully received.

Tracking

Tracking information will be provided where available once your order has been dispatched.

Incorrect Delivery Details

Please make sure your delivery details are correct when placing your order.

If an order is returned because an incorrect or incomplete delivery address was provided, additional shipping costs may apply to resend the order.

Delayed or Missing Orders

If your order has not arrived within the expected delivery timeframe, please contact us through our Contact Us form with your order number so we can assist.

Consumer Rights

Nothing in this Shipping Policy excludes, restricts or modifies any rights or remedies available to you under the Australian Consumer Law.